Monitoring and Control for Mission-Critical Operations
“[Client] has been working with Experis since 2017. We can attest to the high quality of Experis SIEM/SOC monitoring and control services and penetration testing. Their services are highly professional, and always available with rapid response time.” – CISO
Business Challenge
A public healthcare group, made up of eight companies, provides services to large pharmaceutical companies, HMOs, medical equipment manufacturers and others. The group’s services include home care medical services and technology-based support, digital medical information and tools delivered to patients, and logistics services to physicians and medical institutions.
The COVID-19 crisis brought with it many challenges, especially for health services vendors, as health organizations depended on them to provide unfailing service in much greater capacity. For that purpose, the group has mission-critical servers that must always be available in a highly secure environment, since sensitive information leaks, specifically patient’s health information theft is a major concern. The customer was looking for a managed security service provider (MSSP) that can provide airtight cyber security services with real-time response.
Solution
To meet the client’s security requirements, Experis carefully configured 24/7/365 SIEM/SOC service to match the customer’s healthcare compliance requirements. We leveraged our visibility of security trends and attacks across many organizations to preempt cyber-attacks and take measures even before the customer’s systems were targeted, resulting in greatly reduced chances of damage to customer data.
Results
Experis provided peace of mind to the customer as they know their systems and services are closely monitored and will be addressed immediately in the event of an attack. As a valued resource to the client, Experis has also provided penetration testing and cyber awareness training workshops for all employees.