Administrative Assistant (Telus Health Virtual Care)

Our client, a leading healthcare technology organization, is seeking a Administrative Assistant (Telus Health Virtual Care) to join their team. As a Administrative Assistant (Telus Health Virtual Care), you will be part of the Virtual Care Support Team supporting healthcare professionals and patients. The ideal candidate will have excellent communication skills, adaptability, and a proactive attitude which will align successfully in the organization.

Job Title:Administrative Assistant (Telus Health Virtual Care)

Location:Remote

Pay Range:$21.79

What's the Job?

• Greet patients via text and/or video, collect medical concerns, and ensure patient profiles are current.
• Assist in redirecting patients who are not suitable for virtual care.
• Provide administrative support to clinicians by completing various administrative tasks.
• Book appointments and facilitate communication between clinicians and patients.
• Coordinate with team members to ensure comprehensive patient care and follow-up on lab results, diagnostic tests, and referrals.

What's Needed?

• Minimum of two (2) years of experience in a medical clinic or customer service environment.
• Knowledge of medical terminology and handling confidential medical records is an asset.
• Experience working with CRM and EMR software.
• Excellent communication and interpersonal skills for effective collaboration.
• Intermediate computer skills, including Windows and G Suite environment.

What's in it for me?

• Opportunity to work in a fully virtual, flexible environment supporting healthcare innovation.
• Gain extensive knowledge of the Canadian healthcare system and telehealth technology.
• Collaborate with a dynamic team of healthcare professionals and technology experts.
• Develop your skills in a fast-paced, forward-thinking organization.
• Contribute to improving patient access and healthcare delivery across Canada.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.