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Business and System Transformation and Leadership

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Helping you keep up with – and benefit from – change.

Today’s business environment is constantly evolving and an increasing pace – and effecting necessary change can be complex and time consuming. When resources are slim, schedules compressed and results essential, Business System and Transformation Leadership can help your organization execute change by leading, facilitating and supporting your organization in effectively completing day-to-day activities while improving for the future.

Whether you need additional team members to support daily activities while your key people are implementing change, or want to augment the team driving change with people you can trust, we can meet your needs – working side by side with you to effect organization changes, process enhancements and technological alignments. You’ll benefit from:

  • Increased organizational capacity
  • Objective perspectives
  • Best practices and cross pollination
  • Implementation leadership and advocacy
  • Process transformation
  • Industry experience and accelerators
  • Project management incorporation throughout the process
  • Improved organizational communication and change management

Helping implement your vision for operational excellence


Project Management Oversight
  • Program & Project Management
    • Execution and delivery
    • Coaching and leadership
  • Pilot Planning and Coordination
  • Risk Assessment, e.g. FMEA
  • Project Management Institute (PMI) perspective
    • Integration
    • Scope
    • Time
    • Cost
    • Quality
    • Human Resource
    • Communications
    • Risk
    • Procurement
Process Design
  • Current State
    • Assessment
    • Confirmation
  • Future State
    • Development
    • Process mapping
    • Facilitated sessions
    • Issue resolutions and coordination
    • Best Practices
    • Business needs
    • System functionality and business need alignment
    • Lean
    • Six Sigma
Policy and Procedure Refinement
  • New Policy and Procedure Development
  • Policy and Procedure Revisions
  • Benchmarking and Best Practices
    • Internal
    • External
    • Third-Party Coordination
Governance and Controls Development
  • Road Map Development
  • Strategic Planning
  • Governance Structure Assessment and Development
  • Strategic Alignment
    • Strategy
    • Architecture
    • Delivery
    • Value
  • Framework employment
Client Advocacy
  • Business (Functional) Perspective to Technology Projects
  • Progress Reporting
  • Solution Feasibility and Acceptance
  • Issue Escalation and Resolution Facilitation
  • Goal and Objective Alignment
  • Project Management
    • Supplementary
    • Client Perspective
Change Management Support
  • Communication Enhancement
    • Resource and Resource Set Identification
    • Message Crafting and Planning
    • Delivery Coordination (e.g. Flowdown Meetings)
    • Executive Preparation
  • Training
    • User Alignment
    • Course ID and Development
    • Course Delivery
    • Delivery Oversight
  • Stakeholder Analysis