Knowledge Centre

Resources To Help You Succeed In The World Of Work

 

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IT Trends in the Human Age

In the wake of rising talent shortages, great resignations, quiet quitting and more, access to human capital is a major differentiator. This global report uncovers the three macro trends affecting information technology today, and pairs them with key insights and takeaways to help you humanize the digital age.

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Information Type
  • Research

The New Age of Tech Talent

In a world where demand for IT talent outstrips supply, and adaptive skills are highly prized, companies need to be bolder and more deliberate in their workforce strategies. As we are increasingly faced with a growing skills shortage and gap, finding the right blend of people, processes and technology is top of mind for technology leaders globally.

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Information Type
  • Research

7 Habits of Highly Effective Software Development Teams

What makes a highly effective software development team? What do successful software development teams have that their less-effective counterparts don’t? What practices do high-performing software development teams embrace? In this article, Joshua Eastman, Quality Engineering Practice Leader at Experis details the Seven Habits of Highly Effective Software Development Teams.

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Information Type
  • Articles

Agile Delivery Services Program for Healthcare Industry Leader

As a healthcare improvement company uniting an alliance of approximately 4,000 U.S hospitals and health systems and more than 175,000 other providers and organizations, this client has created one of the most comprehensive databases of actionable data, clinical best practices and efficiency improvement strategies.

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Information Type
  • Success Stories

Cloud Enablement and Modernization for public insurance company

The client, an insurance co-op that services more than 550 cities and towns, counties and service districts, had fallen behind current regulatory standards. Challenged by monolithic legacy systems and applications requiring manual intervention, batch processing and continued support, the client was seeking a partner to step in and modernize their applications and infrastructure.

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Information Type
  • Success Stories

Creating a Best-in-Class, Worldwide Customer Service Program

The client, a global software company serving tens of thousands of users, had a vision to create a best-in-class customer service program to deliver an agile, adaptive, predictive, and proactive experience for small- to medium-size business owners of its operating system. This initiative was a key component of the go-to-market strategy focused on user experience and product adoption.

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Information Type
  • Success Stories

Creating a Best-in-Class, Worldwide Customer Service Program

The client, a global software company serving tens of thousands of users, had a vision to create a best-in-class customer service program to deliver an agile, adaptive, predictive, and proactive experience for small- to medium-size business owners of its operating system. This initiative was a key component of the go-to-market strategy focused on user experience and product adoption.

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Information Type
  • Success Stories

Custom Solution for High Volume of Niche Roles

A global leader in flight simulation and training services was using multiple staffing vendors to satisfy their contingent hiring needs. However, when the company underwent a period of extreme growth, they were suddenly compelled to fill open positions at an unprecedented rate.

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Information Type
  • Success Stories

Data Center Migration Reduces Client Costs

A leading technology products and services company was looking to reduce costs by moving out of an aging, high-cost data center to a modern cloud-ready data center. The client was seeking a partner to lead and manage the large data center migration so they could focus on acquisitions and growing their core business.

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Information Type
  • Success Stories

Infrastructure Upgrade and Configuration Testing Services Engagement

A global manufacturer of peripheral equipment was looking for a partner to support a multi-site data center and network infrastructure refresh, configuration management, and quality assurance testing for their enterprise customers. To scale engineering support for this massive effort, they needed a solution with cost-effective resource teams and timely ramp-up. Ideally, they searched for a partner with flexibility to deploy resource teams to manage multiple client sites verifying in size, scope, and configuration complexity.

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Information Type
  • Success Stories

Multinational Financial Services Company Successfully Managed 3-year Migration Strategy

This multinational diversified financial services company with operations around the world is one of the top five largest banks in the United States. Along with growth through mergers and acquisitions, came larger gaps in business. One of the biggest challenges was creating a data migration strategy for their legacy dot-com site.

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Information Type
  • Success Stories

Protecting Data, Reducing Risk for Medical Device Company

A large global medical device and pharmaceutical company was looking for solutions to protect data and reduce medical device business risk. The client needed to work with various asset owners to identify, certify and remediate assets that lacked data controls, but lacked the in-house expertise to complete these tasks.

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  • Success Stories

Rapid Start-up for Work-From-Home Service Desk

The client, a leader in vehicle route-optimization software and logistics services, was bidding on a large distribution company’s logistics routing contract. As part of the contract, the client needed to provide 24x7x365 live answer support for over 4,000 users. Support and service were must-haves for this client.

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Information Type
  • Success Stories

Strategizing Customer Loyalty Program for Fortune 500 Home Improvement Chain

A major retail home improvement chain headquartered in North Carolina launched its customer loyalty program. After the program launched, the company asked Experis to assist with the strategy of future program initiatives, enhancements, and capabilities.

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Information Type
  • Success Stories

Tier 2 Epic Service Desk Support

Amid the pandemic, our integrated healthcare client was faced with fluctuating daily user demand after their Epic Go-Live. They needed a more sustainable approach to take care of end users with minimal wait times.

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Information Type
  • Success Stories