Project and Program Management
Project and program management services supporting financial services’ business and operational change initiatives.
Business and Process Analysis
Functional business analysis, requirements definition, operating policy and procedure definition, data analysis and implementation services provided to financial services’ lines of business.
Business Improvement and Transformation
Process improvement and change management associated with financial services business transformation efforts. This includes training, communication, project management and related services.
Design and implement risk management processes and platforms for financial services business processes. This includes specialty business analysis, project management, system design and deployment related to risk management functions. This solution includes support for Dodd-Frank, Basel, AML/BSA and other regulatory changes affecting Operational and Credit Risk.
Core Business Operations Support
Provide day-to-day resources supporting operations across financial institution lines of business, including operations analysts, credit analysts, workflow, policies and procedures, etc. These resources can be provided as managed services (outsourced or co-sourced), core project team members, project back fills, seasonal bulk resources or on-demand individuals or teams supporting unique business events.
Specialty Line of Business Services
Within each of the lines of business we serve, there are unique processes and change management needs. The Centre of Expertise provides a number of solutions that map to Mortgage, Capital Markets, Retail Banking, Wholesale Banking and Insurance.